Frequently asked questions
The questions that come up most often in a first conversation — accuracy, where to start, what setup looks like, what NEO replaces, and what happens if you have no outbound team.
How do I know this is accurate? Why not just my LLM?
NEO combines human verification with a proprietary multi-layered process supported by a highly trained model shaped by many millions of data points. We clean, structure, enrich, cross-check and quality-check output on an ongoing basis, applying confidence levels where relevant — up to 8x higher accuracy than LLM-only workflows.
Can we start with just Procure or Core?
Yes, you can start with one solution and expand later.
How do we get up and running? What's the support model?
NEO follows a simple setup process:
- 01 Choose the right solution Start with Procure, Core, or Both, depending on your current priorities.
- 02 Onboarding We run a focused onboarding session to understand your goals, target markets, ICP, sales workflow, and data needs. This usually takes a few hours.
- 03 Platform build We configure your NEO setup around your market, use case, data sources, scoring logic, and workflows. This usually takes 1 to 3 weeks, depending on complexity.
- 04 Deploy and grow Once live, we support your team as they start using the platform. We also keep the setup refreshed so the data, signals, and workflows stay relevant over time.
Which tools can I replace this with?
It depends on the role each tool plays in your current GTM stack and whether you choose NEO Procure, NEO Core, or Both.
In general, NEO can replace or reduce reliance on several categories of tools, including sales prospecting platforms, outbound automation tools, procurement and tender-monitoring tools, market-mapping spreadsheets, account research workflows, and disconnected spreadsheets used to manage fragmented GTM data.
NEO is not designed to replace your CRM. Instead, we can look to unify data from your CRM and other internal tools so NEO becomes the intelligence and execution layer that brings together account context, tender signals, stakeholder data, engagement insights, playbooks, messaging, and next-best-action recommendations.
The best way to answer this is to review your current stack together. Ask us which tools NEO could replace, reduce, or integrate with based on how your team actually sells today.
What if we have no outbound team?
That is what NEO Managed is for. Our team of experts handles the outbound for you — account targeting, opportunity discovery, buyer research and multilingual campaigns — working from the same NEO GTM intelligence system your own team would use, so you can build pipeline without building the function first.
Why is pricing not listed on the website?
We have multiple packages and tailored approaches, including a Managed Service, hence pricing is bespoke and provided after a formal discovery.
Still have a question
Thirty minutes with us answers most of them against your own markets and accounts.